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The Flax Approach: Strategic & Tactical IT

The best information technology solutions are built on a solid foundation that allows the strategic and tactical elements of business to seamlessly align and your business to perform at optimal levels.

Strategic IT elements provide the business differentiator and support revenue generation. They help meet business objectives through line-of-business applications, such as:

Customer Relationship Management
Document Management
Enterprise E-mail
e-Commerce
Mobile Technologies
Customer and Employee Portals

All of these elements play a pivotal role in the everyday growth and success of your business.

Tactical IT elements provide foundational support to the strategic elements. They are the important back-end operations that do not necessarily drive revenue but that meet other business requirements such as those imposed by government regulations and best practices guidelines. Tactical IT elements can include:

Storage Management
Data Backup Management
E-mail Archiving
Network Security
Spam Filtering
Software Licensing
Hardware Administration and Procurement
Project Management
Mobile and Smart Phones

When implemented properly, strategic and tactical IT elements will work in harmony to efficiently grow your business and increase your revenue better ensuring productivity of your time and resources. This harmonious existence is achieved through the implementation of an architectural integration framework (AIF). AIF can be developed for your IT infrastructure from the ground up or developed to encompass the environment you already have in place. Either way, the key is to ensure that every component works together to provide a seamless business process environment. And taking the time and care to implement an AIF plan will allow your company to pro-actively ensure that your entire IT infrastructure is supporting the needs of your business, both now and as you grow into the future.